Refund policy

Can I return or exchange my order?

Due to the nature of our handcrafted skincare products, we do not accept returns on opened or used items. However, we always want you to be happy.

If your order arrived damaged, incorrect, or incomplete, contact us at glowbodygloss@gmail.com within 7 days of delivery. Be sure to include your order number and photos of the issue — we’ll make it right with a replacement or store credit when applicable. Please note that processing times may be slightly extended during peak seasons or promotional launches, but we promise it’s worth the wait.